Tool Reviews

Otter AI vs Jamie: Which One is Better for Meeting Summaries? 

Otter AI vs Jamie: Which One is Better for Meeting Summaries? 
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I tested Otter and Jamie side by side over a week of real meetings, from one-on-ones to jam-packed team calls. 

I looked at the quality of their summaries, explored core features and integrations, compared pricing tiers, and dug into user reviews to see how these meeting assistants stack up. Let’s get to it.

Both Otter and Jamie Offer Meeting Summary but They Work Differently 

Otter AI relies on a bot that joins your meetings as a participant. It can feel intrusive or raise privacy concerns, especially in client-facing calls or when you’re discussing something confidential. 

Jamie takes a different approach. It captures audio directly from your device, without needing to join the call as a guest. That means no bots, no awkward interruptions, and no additional setup. It runs quietly in the background, giving you more control over your meeting experience.

Another key difference is timing. Otter offers real-time transcription during your meetings, while Jamie processes transcripts shortly after the meeting ends. The short delay allows Jamie to deliver high-quality, actionable meeting summaries.

My Experience with Generating Summaries

When I used Otter and Jamie in the same meeting to compare the summaries and notes, here's what I found:

Jamie’s summaries stood out immediately.

Jamie didn’t just echo what was said. Rather it captured the flow of the conversation. It divided the summary into bullet points to make it easier to read. Meeting notes were grouped by topic and it understood the context perfectly. The output felt more like a helpful briefing than a basic recap.

Meeting summary by Jamie

Otter’s summaries were quicker, but less usable out of the box.

Otter summarized the conversation into one big block of text, which isn't ideal if you're trying to quickly go over what was said during a meeting. It got the context, but the meeting notes lacked any details—it only gave me an overview.

Meeting summary generated by Otter AI

Otter is definitely powerful, but it’s not really a good fit for my workflow. 

If your focus is fast, searchable transcripts you can glance at during or right after a call, Otter will be useful for you. 

But if you need your notes to brief teammates, track tasks, or write follow-ups, Jamie gives you a sharper and more structured output that’s ready to go.

Core Features: Otter vs Jamie AI

Jamie features 

1. Bot-free, accurate transcription and summaries

Jamie runs in the background and captures your meetings accurately. There’s nothing to set up, no bot to invite, and no disruption for anyone else in the meeting.

Afterwards, Jamie gives you more than just a transcript. You get an organized summary with the main talking points, action items, and decisions. Jamie identifies each speaker so you can clearly understand who said what. 

You can add custom words so that Jamie easily picks up your industry-specific language. It makes your transcription and summaries more precise and requires minimal to zero edits. 

2. Built-in AI assistant 

Need to find something from a past meeting? Or want help drafting a follow-up? Jamie’s Executive Assistant Sidebar is there whenever you need it—just press CTRL + J or Command + J.

Ask about a project update, search for tasks, or summarize a past discussion. You can choose the right tool for the job: Jamie’s own assistant for fast searches, GPT-4 for writing, or Claude 3 for more complex needs.

It’s built into your workflow, so you can stay focused and get your answer without leaving the task at hand. 

3. Share notes easily 

Once Jamie finishes your notes, sharing them is simple. You can send them via email directly, copy paste them to a desired location, or send a shareable link—no need to export or format anything.

Jamie’s simplicity makes it easy to keep everyone in the loop. Teammates who couldn’t join can still stay updated and clients can get clear meeting minutes. 

4. Works online and offline

Jamie works wherever you do. If you're in a video call, Jamie’s ready. If you're meeting in person or traveling somewhere with spotty internet, it still records and stores everything safely on your device.

When you’re back online, Jamie processes your notes and delivers the full summary. Nothing gets lost, and you don’t have to restart or redo anything.

This flexibility means you can count on Jamie in any setting—office, airport, classroom, or coffee shop.

Jamie is ideal if you: 

✅ Prefer bot-free meetings

✅ Care deeply about privacy and data security (Jamie is GDPR-compliant, EU-hosted, and deletes audio files after processing)

✅ Need speaker identification and custom vocabulary support for personalized, high-accuracy transcripts

✅ Want a native AI assistant that give you access to multiple LLMs

✅ Need a tool that works for both online and offline meetings

✅ Work with clients all over the world and require extensive language support (Jamie supports 100+ languages)

Jamie isn’t the right choice if you: 

❌ Need real-time transcripts during the meeting itself (Jamie generates summaries post-call)

❌ Rely heavily on CRM integrations 

❌ Prefer tools that offer video recording or playback alongside transcription

❌ Need an app that runs on mobile devices (Jamie is currently desktop-only)

Bot-free Meeting Notes?

Jamie delivers.

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Otter features

1. AI Meeting Agent (OtterPilot™)

Source: Otter

Otter’s flagship feature, AI meeting agent a.k.a. OtterPilot™ is a voice‑activated AI assistant that joins your Zoom, Google Meet, and Microsoft Teams meetings as a visible bot. It handles real‑time transcription, captures shared slides/screens, pulls out action items, and provides a post‑meeting summary.

  • The bot auto‑joins meetings via calendar sync or platform integration
  • You can ask Otter questions during the call (“Hey Otter…”), assign tasks, or draft emails using natural language 
  • After the meeting, you receive a well‑structured transcript, concise summary, and clearly identified action items with owners and deadlines

2. Otter AI Chat

Source: Otter

Otter AI Chat gives your notes life with interactivity—both during and after the meeting:

  • Ask Otter Chat to find who said what, clarify decisions, or extract key quotes, right in your conversation interface
  • It can draft follow-up emails, status updates, and action item lists based on the context of your discussion
  • Use voice commands like “Hey Otter, pause recording,” “create an action item,” or “send an email” during calls

3. AI Channels

Source: Otter

AI Channels extend the power of Otter Chat into shared workspace environments. Ideal for teams and cohorts, this feature lets you: 

  • Create topic-based or team-based channels where transcripts, notes, and chats are grouped and accessible
  • Interact with Otter Chat in the channel—ask questions, collaborating asynchronously, and build context together
  • Ask things like, “What did we cover last week?” or “Generate tasks from these meetings,” and Otter pulls answers from the full channel history

Otter AI is the ideal choice if you:

✅ Are looking for a simple meeting notes app for real-time transcription

✅ Want a collaborative AI chat channel 

✅ Prefer using voice commands 

Otter AI isn’t the best option if you:

❌ Want a bot-free meeting experience 

❌ Need accurate transcriptions and on-point meeting summaries without fail 

❌ Require best-in-class data security and protection of your team’s confidential discussions 

❌ Need offline access

Integration Capabilities: Otter AI vs Jamie

TL;DR

  • Jamie works with all meeting platforms without integrations
  • Otter offers wider integrations across CRMs, meeting apps, and communication platforms

Jamie integrations 

Jamie works with any video platform (Zoom, Google Meet, Microsoft Teams, Slack, Webex, and more) because it captures audio directly from your device. It doesn’t need plug-ins or integrations.

You can also sync Jamie with your Google or Outlook Calendar to automatically stay on top of your meeting schedule.

Otter AI integrations 

Otter AI seamlessly integrates with a range of tools in your tech stack, such as:

  • Video conferencing: Zoom, Google Meet, Microsoft Teams
  • CRM platforms: Salesforce, HubSpot
  • Calendars: Google Calendar, Outlook
  • Collaboration tools: Slack, Google Docs, Notion, Asana, Jira

Pricing: Otter AI vs Jamie

TL;DR

  • Jamie has a generous free plan that offers access to all premium features capped at 10 meetings/month; paid plans start at 24€/month per user
  • Otter’s free plan offers 300 free minutes of transcription; paid plans start at $16.99/user per month 

Jamie pricing

Jamie offers both free and paid plans for individuals and teams: 

  • Free: Offers 10 meetings per month, with a recording limit of 30 minutes and 20 messages/day, along with transcription, speaker recognition, task and decision detection 

👉 Ideal for individuals testing Jamie's features

  • Standard: 24€/month per user. It unlocks 20 meetings per month, 3-hour meeting limit, 40 assistant messages/day, and priority support 

👉 Great for professionals with moderate meeting needs

  • Pro: 47€/month per user. It upgrades you to 50 meetings/month and 100 assistant messages/day 

👉 Best for teams or power users handling frequent meetings

  • Executive: 99€/month per user. You get unlimited meetings and unlimited assistant messages 

👉 Perfect for enterprises and heavy users seeking full flexibility

Jamie also has a Team plan and Enterprise tier—the quotes depend on specific business requirements.

Otter AI pricing

Otter AI also operates on a freemium model. The Basic tier is available for free, which offers AI meeting record, transcription, summary, and 300 monthly transcription minutes with a limit of 30 minutes per conversation. You can import and transcribe 3 audio or video files lifetime per use. 

The paid plans are: 

  • Pro: $16.99/user per month. You get 1200 monthly transcription minutes with 90 minutes per conversation 
  • Business: $30/user per month. It makes you eligible for 6000 monthly transcription minutes with 4 hours per conversation. You can access a shared custom vocabulary, tag speakers, and assign action items to teammates
  • Enterprise: Custom pricing. This plan offers company-wide deployment, video replay, along with advanced security and compliance control

What Are Customers Saying About Otter vs Jamie? 

TL;DR

  • Jamie: Loved for its bot-free note-taking, topic-based summaries, and strong support for in-person meetings. Users appreciate how it captures and organizes discussions without disrupting the flow. Works best after a short setup to learn your terminology
  • Otter: Praised for its real-time transcription and automatic meeting participation. Great for users who want hands-free note capture and live summaries. Accuracy can drop with fast speech or accents, and the onboarding process feels pushy to some users

Jamie reviews | G2 rating: 4.7 / 5

What users love:

“One of the things that really stands out to me about Jamie is how it doesn't rely on bots joining my calls…But what truly blows me away are the topic-based meeting notes. They're not just notes; they're a complete game-changer in how I organize and retrieve information from my meetings.” 

“I am using Jamie AI and it's really good so far. It's an AI note taker that summarizes all my meetings without a bot. Actually also works for in person meetings.” 

“I have tried a couple of other tools before and Jamie produces by far the best quality of meeting notes. I really like that it automatically captures the topics and sorts it for me. Saves me a lot of time when revisiting my notes.” 

Common critique:

“Jamie excels in creating precise meeting summaries, but it’s worth noting that it shines brightest once it learns your specific terminology. This initial setup, requiring some hands-on input, is a small investment for the tailored accuracy and efficiency it offers in the long run.” 

Source: G2 and Reddit

Otter AI reviews | G2 rating: 4. 3/ 5

What users love:

“I like the summary section. I like how Otter AI goes through the entire meeting transcript and summarizes all the key talking points and if there is anything not listed you can edit the summary section to add it.”

“My favorite thing about Otter is that I can pay full attention to those I'm connecting with on a call, without having to continuously take notes. Conversations can become more free-flowing, I can ask more questions and find out a lot more information, because I know that Otter will take notes and record an audio transcript.”

“What I like most about Otter AI is how it integrates with all types of meeting platforms automatically.”

Common critique:

“Sometimes, due to difference in accents and speed of talking it does not capture everything accurately, and even if the system does manage to catch a few words more often or not they are incorrect.”

“...to see the notes, you have to sign up for an account. The account signup process heavily pushes users to sign in with their Microsoft or Google credentials, provide access to calendars and contacts, and regulate to attend all meetings with a link. Most users have no idea they’ve done this, they’re just there for the meeting notes.”

Source: G2 and Reddit

Final Verdict: Otter AI or Jamie—Which AI Meeting Assistant is the Right Choice for You?

Here’s the bottom line:

Otter is a good fit if you want real-time transcription and basic summaries you can glance at right away. It’s helpful for quick, searchable notes and works well if you’re already using voice commands or team chat integrations. But if your meetings are fast-moving or detail-heavy, you might find yourself reworking the output to get what you need.

Jamie, on the other hand, feels purpose-built for follow-through. Its summaries are cleaner, better organized, and genuinely useful for things like writing updates, assigning tasks, or catching someone up. It doesn’t join your calls, which keeps things discreet, and it works offline as well.

If you treat your meeting notes as more than just a formality, if they’re how you run your work—then Jamie is the better investment.

Download Jamie for free to experience it yourself (no credit card details needed)!

Or if you’d like to see the tool in action before making a move, book a free demo. 

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FAQs

What’s better in 2025: Otter or Jamie?

If you're looking for an AI tool in 2025 that balances accuracy, privacy, and usability, Jamie edges ahead. While Otter remains a strong contender for those who prefer live transcription, Jamie’s bot-free, secure, and structured approach makes it a better choice for professionals who treat meeting content as more than just a formality.

How do AI meeting assistants improve note taking?

AI meeting assistants like Otter and Jamie streamline note taking by transcribing, summarizing, and organizing your meeting content automatically. While Otter AI offers live transcription with its meeting bot, Jamie stands out by using a bot-free approach that respects meeting dynamics and privacy. Its AI-powered summaries group action items by speaker and topic, making post-meeting work more efficient.

Which AI meeting assistant handles action items better?

Otter does a decent job identifying action items during the call using voice commands, but the context is sometimes lost. Jamie’s advanced AI waits until the meeting ends, then detects and organizes action items by speaker and topic. It’s ideal if you need to transcribe, summarize, and detect insights for sales calls, project check-ins, or team syncs.

Can I get a free plan with an AI meeting assistant?

Yes, both Otter and Jamie offer a free plan. Otter gives you 300 monthly minutes of live transcription, but with limits on file imports and export options. Jamie’s free tier includes up to 10 meetings/month, with access to all AI features, including the AI chatbot, offline support, and Jamie's AI chat for follow-ups—no credit card required.

What’s the difference in pricing: Otter AI vs Jamie?

When it comes to pricing (Otter AI vs Jamie), Otter starts at $16.99/month, while Jamie’s paid plans begin at €24/month. But pricing isn’t just about numbers, it’s more about value. Jamie includes features like offline transcription, AI assistant integrations (GPT-4, Claude), and multilingual support across all plans, making it a better fit for enterprise teams looking for more than just note taking.

Does Jamie offer live transcription like Otter AI?

Otter specializes in live transcription through its OtterPilot™ bot. Jamie, however, takes a different route—capturing the audio locally and processing it afterward for higher accuracy. You don’t get real-time results, but you do get cleaner summaries with speaker identification and clearer meeting content—ideal for sales calls or client-facing meetings where you want no interruptions.

Can these tools transcribe meetings held on different video conferencing platforms?

Yes, both tools work across major video conferencing platforms like Zoom, Google Meet, and Microsoft Teams. Otter integrates directly and joins meetings as a participant. Jamie, in contrast, records meetings silently from your device, meaning it supports any video conferencing tool without plug-ins or awkward permissions.

What are the best AI meeting assistants for offline transcription?

If you need offline transcription, Jamie is the right choice. It captures and stores your meeting content locally when you're offline, then syncs and processes it once your internet connection is restored. Otter requires a live connection to function effectively, making it less suitable for on-the-go teams or when you have patchy Wi-Fi.

How do AI features compare for collaboration?

Otter’s collaboration features include shared channels and chat-based interaction with Otter Chat. Jamie focuses on individual productivity with flexible share options and powerful summarization. While Otter supports team-based workflows, Jamie’s AI chat (Sidebar) make it easier to extract key takeaways and assign tasks without toggling between apps and allow users to stay in flow.

What are the key features of an AI meeting assistant in 2025?

When comparing tools like Otter and Jamie, look for key features like high transcription accuracy, intuitive chat functionality, flexible sharing options, and support for multiple video conferencing platforms. Otter emphasizes live transcription with voice commands, while Jamie prioritizes bot-free note taking, offline transcription, and advanced summarization that adapts to your meeting dynamics.

How do AI meeting assistants handle technical jargon and noisy environments?

AI tools struggle with technical jargon or sometimes in noisy environments. Jamie lets you add custom vocabulary so it learns your language, while Otter relies on voice training over time. If your meetings involve niche topics or the audio quality fluctuates, Jamie tends to deliver cleaner, more accurate quick summaries.

How does Otter AI live transcription compare to Jamie’s ability to record meetings?

Otter AI live transcription works in real time via a bot that records meetings as they happen. This is great for fast note capture, but can feel intrusive. Jamie takes a more discreet route—it records meetings locally without joining as a participant. This method improves privacy and enables more thoughtful processing, which makes it better suited for teams that value security and structure over speed.

Rodoshi
LinkedIn

Growth Content Editor

Rodoshi Das is a Growth Content Editor at Jamie. With a marketer’s mindset and a researcher’s curiosity, she crafts product-led B2B SaaS content that drives results. When she’s not brainstorming strategies, you’ll find her lost in her books, rewatching The Office for the hundredth time, or planning her itinerary for a trip to the mountains.

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